9:00am - 5:00pm
If you have any questions or feedback please contact us via email or phone.
Located in the basement of the Medical Sciences Building on University of Toronto's St. George Campus, we are dedicated to servicing the Toronto medical research community with expert knowledge and professional service. MedStore is wholly owned and operated by the University of Toronto and has become the preferred supplier to many of the leading research projects within the Discovery District. Superior service is our standard: we offer a wide variety of products from trusted brands and rapid delivery of your orders, and all at everyday low prices.
Customers can shop online or visit our retail counter to choose from thousands of immediately available in-stock items, or from a vast selection of special order products that can be delivered directly to you within a few days.
Please be advised that MedStore services are limited at this time.
Check this page for updated information.
Please email MedStore Customer Service if you have any questions or concerns.
MedStore Online access is limited to administrative functions at this time, except for select users.
If you are a MedStore Online user either conducting ongoing critical research, or planning to resume regular operations, please email MedStore Customer Service for access to purchasing functions (see Delivery Schedule by Location below).
Please note supply of some products may be limited and must be conserved for critical research. You may encounter instructions to limit quantity per order in some product descriptions. If your circumstances require these products in greater quantities, please email MedStore Customer Service to inquire before ordering.
MedStore counter service is available to those who have facility access.
Please note facility access is still restricted to approved staff at this time.
PLEASE WEAR A PROTECTIVE MASK WHEN VISITING THE SERVICE COUNTER FOR YOUR OWN SAFETY AND THAT OF OTHERS.
Please avoid placing orders in person at the counter whenever possible. Use a MedStore Online account to submit your pickup order online, then bring your order number to the pickup counter.
Hours of operation for counter service are Monday - Friday, 8:30AM - 4:00PM.
MedStore Online delivery service is limited at this time.
Delivery Schedule by Location:
|MSB, CCBR, LDPB||Mon - Fri|
|MaRS, TGH, HSC, Mt Sinai, PMH||Mon - Fri|
|TWH, SMH||Mon - Fri|
|790 Bay St.||Mon, Thurs|
|UTM Campus||Mon, Wed|
Please note orders will be delivered on the next available delivery date, unless a preferred delivery date is provided in the Special Instructions at order checkout.
MedStore Online deliveries will be dropped outside of labs, or receiving offices if building access is restricted. MedStore staff will get confirmation that a lab member is present (knock on door, etc.) before dropping the delivery. MedStore staff will not collect signatures from lab members at this time.
All other deliveries will be held at this time.
MedStore is operating a temporary shipping/receiving staging area at our facility, and other UofT facilities as needed.
MedStore will receive deliveries and act as a drop-off point for outgoing parcels for Faculty of Medicine labs in the MSB, CCBR, Leslie Dan, and other buildings as needed.
Hours of operation for receiving and drop-off are Monday - Friday, 8:30AM - 4:00PM.
Deliveries entering the facility via Discovery Lane will be received at the staging area.
If you feel it is advisable to use the MedStore delivery address rather than your own to ensure entry at this location, please use:
|ATTN [YOUR NAME, EMAIL, PHONE]|
|Medical Sciences Building, Rm 1234|
|1 Kings College Circle|
MedStore staff will notify lab members electronically when a delivery is received, so please include relevant contact info in your delivery address. If your supplier provides online tracking, it should indicate delivery status as well.
Lab members will collect deliveries from the "breezeway" corridor behind MedStore. Lab members are responsible for collecting deliveries ASAP (MedStore has limited limited storage capacity). MedStore will not collect signatures from lab members at this time.
MedStore staff will store any temperature sensitive parcels as needed.