MedStore Hours
Monday - Friday
9:00am - 5:00pm
Phone: (416) 946-7197
Fax: (416) 978-1142
info@uoftmedstore.com
If you have any questions or feedback please contact us via email or phone.
Located in the basement of the Medical Sciences Building on University of Toronto's St. George Campus, we are dedicated to servicing the Toronto medical research community with expert knowledge and professional service. MedStore is wholly owned and operated by the University of Toronto and has become the preferred supplier to many of the leading research projects within the Discovery District. Superior service is our standard: we offer a wide variety of products from trusted brands and rapid delivery of your orders, and all at everyday low prices.
Customers can shop online or visit our retail counter to choose from thousands of immediately available in-stock items, or from a vast selection of special order products that can be delivered directly to you within a few days.
9:00am - 5:00pm
Please be advised that special order fulfillment and stock replenishment may face additional delays at this time.
While MedStore operations are not directly effected by the provincial Declaration of Emergency, these restrictions do impact MedStore indirectly through their effects on the administrative and labour resources available to our suppliers and their couriers. As a result, special order fulfillment and stock replenishment may take longer than usual.
Thank you for your patience and understanding while we face these challenges together.
Please contact our customer service office if you have any questions or concerns.
Due to ongoing availability issues, the following limitations on all nitrile glove purchases are effective immediately:
UofT MedStore customers may purchase maximum 3x cases per order.
Non-UofT MedStore customers may purchase maximum 1x case per order.
Orders exceeding the maximum quantities will be cancelled.
Please contact our customer service office if you have any questions or concerns.
Individually wrapped disposable 3-ply face masks, now available for only 50¢ each at MedStore:
Click here to order.
Please be advised that the ongoing pandemic has significantly affected the cost and availability of certain products worldwide, including:
N95 Masks
Nitrile Gloves
Filter Pipette Tips
Multiwell PCR Plates
Please be advised that MedStore services are limited at this time.
Check this page for updated information.
Please email MedStore Customer Service if you have any questions or concerns.
MedStore Online purchasing functions have been restored to all users.
Please note supply of some products may be limited and must be conserved for critical research. Some product descriptions may include instructions to limit quantity per order.
If your circumstances require these products in greater quantities, please email MedStore Customer Service to inquire before ordering.
MedStore counter service is available to those who have facility access. Please note facility access is still restricted to Faculty-approved staff at this time.
PLEASE WEAR A PROTECTIVE MASK WHEN VISITING THE SERVICE COUNTER FOR YOUR OWN SAFETY AND THAT OF OTHERS.
Please avoid placing orders in person at the counter whenever possible. Use a MedStore Online account to submit an order online for pickup, then bring your order number to the counter.
Hours of operation for counter service are Monday - Friday, 9:00AM - 5:00PM.
MedStore Online delivery service is limited at this time.
Delivery Schedule by Location:
| MSB, CCBR, LDPB | Mon - Fri |
| Other UTSG Locations* | Mon - Fri |
| MaRS, TGH, HSC, CBS | Mon - Fri |
| Mt Sinai, PMH | Mon - Fri |
| Dentistry | Mon - Fri |
| TWH, SMH | Mon - Fri |
| 340 College St. | Mon - Fri |
| CAMH College St. | Mon - Fri |
| CAMH Queen St. | Mon - Fri |
| ROM | Mon - Fri |
| 790 Bay St. | Mon, Thurs |
| Sunnybrook | Thurs |
| Ryerson | Mon - Fri |
| UTM Campus | Mon, Wed, Fri |
| UTSC Campus | Thurs |
*Include a contact phone number in the Special Instructions at order checkout to facilitate drop off in the event that access is restricted at your location.
Please note orders will be delivered on the next available delivery date, unless a preferred delivery date is provided in the Special Instructions at order checkout.
MedStore Online deliveries will be dropped outside of labs, or receiving offices if building access is restricted. MedStore staff will get confirmation that a lab member is present (knock on door, etc.) before dropping the delivery. MedStore staff will not collect signatures from lab members at this time.
All other deliveries will be held at this time.
MedStore is operating a shipping/receiving staging area at the MSB faciltiy.
MedStore will receive deliveries and act as a drop-off point for outgoing parcels for Faculty of Medicine labs in the MSB, CCBR, and other buildings as needed.
Hours of operation for receiving and drop-off are Monday - Friday, 8:30AM - 4:00PM.
Deliveries entering the facility via Discovery Lane will be received at the staging area.
Please use the Temporary Receiving address rather than your own to ensure entry at this location:
| ATTN [YOUR NAME, EMAIL, PHONE] | |
| MSB Receiving | |
| Medical Sciences Building | |
| 1 Kings College Circle | |
| Toronto, ON | |
| M5S 1A8 |
MedStore staff will notify lab members electronically when a delivery is received, so please include relevant contact info in your delivery address.
If your supplier provides online tracking, it should indicate delivery status as well. Some apps also provide universal parcel tracking across couriers.
Lab members will collect deliveries from the "breezeway" corridor behind MedStore. Lab members are responsible for collecting deliveries ASAP (MedStore has limited storage capacity). MedStore will not collect signatures from lab members at this time.
MedStore staff will store any temperature sensitive parcels as needed.