Return Policy

No return of non-stocked special order "virtual" items.

Special order "virtual" items must be picked up within 30 days following arrival at MedStore; items not picked up will be claimed by MedStore for re-sale without refund.

No return of dated or perishable items.

No return of chemicals.

No return if packaging has been opened.

No return on toner cartridges (manufacturers warranty only).

All returns must be accompanied by receipt.

No returns after 4 days.

Returns are subject to a 10% service charge.

No service charge on the following:

  • a) The item is defective (manufacturers warranty).
  • b) The item received is not the ordered item.
  • c) The item differs in specifications from the item described in our web site.

MedStore reserves the right to refuse return for any reason.

All prices in Canadian dollars